Privacy Policy – Float Spa Raleigh North
Effective Date: November 2025
Float Spa Raleigh North (“FSRN,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you interact with us online, in person, or through marketing communications.
1. Information We Collect
We may collect the following types of information:
Contact Information: Name, phone number, and email address
Booking Information: Appointment details and purchase history
Marketing Preferences: Communication preferences and engagement
Technical Data: IP address, browser type, and website usage data (via cookies or analytics tools)
2. How We Use Your Information
We use your information to:
Process bookings and purchases
Provide customer support
Send appointment confirmations and service-related communications
Send promotional emails and SMS messages (with your consent)
Improve our services and customer experience
3. SMS Marketing
By providing your phone number, you consent to receive text messages (SMS) from FSRN, which may include:
Promotions and special offers
Appointment reminders
Event-related follow-ups
Message frequency varies.
Message and data rates may apply.
You can opt out at any time by replying:
STOP to unsubscribe
HELP for assistance
We will not share or sell your phone number to third parties for their marketing purposes.
4. Email Marketing
By providing your email address, you consent to receive marketing emails from us, including:
Promotions
News and updates
Special offers
You may unsubscribe at any time by clicking the “unsubscribe” link in any email.
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third-party service providers who help us operate our business, including:
Payment processors (e.g., Stripe)
Booking and scheduling platforms (e.g., Mangomint)
Marketing and communication platforms (e.g., Klaviyo or GoHighLevel)
These providers are only permitted to use your information as necessary to provide services to us.
6. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to:
Access or update your personal information
Opt out of marketing communications
Request deletion of your data (where applicable)
To make a request, contact us at:
contact@floatsparaleigh.com
8. Cookies and Tracking
Our website may use cookies and similar technologies to improve your browsing experience and analyze site traffic.
You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Float Spa Raleigh North
6520-120 Falls of Neuse Rd. Raleigh, NC 27615
919-594-1044